Frequently Asked Question
"Hub application is not communicating"
Last Updated 3 years ago
The back-end system that operates the collector is not operating correctly.
Causes
- Failed firmware update
- Corrupted files
- Failing hardware
Fixes
- Try restarting the collector
- Settings > System > Reboot (button)
- Submit a "Technical Support" ticket to receive help from an expert
Applicable Models
- BB-CL-001
- BB-BCL-001