Frequently Asked Question

"Failed to communicate to TX radio" "Failed to communicate to RX radio"
Last Updated 9 months ago

One, or both, of the detector communication radios are not working properly

Causes

  • Software corruption
  • Hardware failure

Fixes

  1. Try restarting the collector
    1. Settings > System > Reboot (button)
  2. Submit a "Technical Support" ticket to receive help from an expert

Applicable Models

  • BB-CL-001
  • BB-BCL-001

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