Frequently Asked Question
"Bluetooth sniffer hardware not found"
Last Updated 4 years ago
The Bluetooth hardware used for MAC address capture is not working properly
Causes
- Software corruption
- Hardware failure
Fixes
- Try restarting the collector
- Settings > System > Reboot (button)
- Submit a "Technical Support" ticket to receive help from an expert
Applicable Models
- BB-CL-001
- BB-BCL-001